Article included in edition Volume 14 :: Nr.2 :: December 2018

Empirical Research

Digital transition in the building industry: to analyze the construction site manager's activity of "lifting of reservations" mediated by a business application

Elodie Chambonnière1, Jacqueline Vacherand-Revel2 & Bruno Andrieu3
(1) Laboratoire GRePS
Université Lumière Lyon 2
5, Avenue Pierre Mendès
France, 69500 Bron,
France
elodie.chambonniere@univ-lyon2.fr
(2) École Centrale de Lyon
Laboratoire GRePS
36, Avenue Guy
de Collongue, 69134
Écully, France
jacqueline.vacherand-revel@ec-lyon.fr
(3) Laboratoire GRePS
Université Lumière Lyon 2
5, Avenue Pierre Mendès
France, 69500
Bron, France
bruno.andrieu@gmail.com
Abstract

The building sector is clearly undergoing the digital transition with the willingness to move from paper to absolute digital. Our research aims to study the transformation of the activity of “lifting of reservations” of a construction site manager using a business application. To grasp the complexity of this activity, a systemic approach seemed relevant and we proposed a theoretical articulation between the situated and incorporated dimensions of the activity and its historical-cultural development. We carried out an ethnographic investigation, for six months, in immersion on a construction site, in the form of an observant participation along with a shadowing observation. The main results indicate that the activity of "lifting of reservations" is part of a culture marked by the importance of the exchanges and the body. The business application transforms this activity which is sometimes strengthened, and other times thwarted. The construction site managers must adapt the use of the application to the site situations.

Keywords Work Psychology, ethnography, construction, digital mediators.