Article included in edition Volume II :: Nr.2 :: December 2006

Case Studies

Changes in the transport sector in Portugal: which ways to public service activity and to the preservation of the general interest?

Liliana Cunha1 & Marianne Lacomblez2
(1) Universidade do Porto – Faculdade de Psicologia e de Ciências da Educação
Rua Dr. Manuel Pereira da Silva
4200-392 Porto
lcunha@fpce.up.pt
(2) Universidade do Porto – Faculdade de Psicologia e de Ciências da Educação
Rua Dr. Manuel Pereira da Silva
4200-392 Porto
lacomb@fpce.up.pt
Abstract

Since the early 1990s, the passenger road transportation sector in Portugal has been through great changes in its setting. The effected changes aim mainly at minimizing the losses related to oscillations in the use of public transport, due to the increasing traffic jams in urban centres and to the consequent increase in the use of private vehicles. The focus on drivers´ activity led us to the development of two case studies, in four public and private companies. Its results reinforce the need to debate, on one hand, the options underlying the implemented changes and, on the other hand, the criteria associated with the delivery of public service. Finally, it is in the analysis of public service activity and in the strategies developed there-in, that we find important contributions in terms of regulation modes to fit general interest in what concerns citizens´ mobility.

Keywords changes, passenger road transport, drivers, public Service, values.